Refund policy

Refund Policy – Macktraxs
Effective Date: [Insert Date]
At Macktraxs, customer satisfaction is important to us. If you are not fully satisfied with your
purchase, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return.
To qualify for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in their original packaging
- A valid proof of purchase is required
Non-Returnable Items
- Digital products (including music downloads and exclusive content)
- Final sale items
- Gift cards
- Customized or personalized products
Refunds
Once your return is received and inspected, you will be notified of the approval status.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Exchanges
Exchanges are only available for damaged, defective, or incorrectly shipped items.
Shipping Costs
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
Damaged or Incorrect Orders
Contact us within 48 hours with your order number and photos.
How to Start a Return
Email: mackron115569@gmail.com
Late or Missing Refunds
Check your bank and contact your provider if needed.
Contact Us
Macktraxs Customer Support
mackron115569@gmail.com